Resolved - Submitting the CEDI Supplier Authorization Form

CEDI has resolved the issue customers were having when attempting to submit the CEDI Supplier Authorization Form. A recent enhancement made to the CEDI Supplier Authorization Form would not allow customers the ability to “point and click” in the fields labeled “DME Supplier Signature” or “DME Supplier Title”. CEDI has received verification from some customers that when they try to “point and click” in the fields they clicked on the “Submit” button hoping to make the fields open to enter data. Instead, 5010 transactions on the form were highlighted in red, causing the customers to think they needed to choose an option to complete their form.

Customers should be able to “point and click” in both the signature and title fields. However, should any required fields be left blank and they attempt to submit the form, the 5010 transaction options may still highlight in red even though an option is not required to be selected in order to submit the form.

Unless your vendor has been approved for production 5010 transactions, any Supplier Authorization Form submitted with 5010 Production transactions marked will be rejected. New forms will need to be completed online and submitted electronically.

CEDI appreciates your patience and apologizes for any inconvenience this may cause.

Post Date 04/12/11

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