|
CEDI Passwords and Logging Into CEDI
Changing or Resetting a CEDI Password
The following CEDI password guidelines will assist DME MAC suppliers when changing their initial or expired passwords. All CEDI initial passwords will expire immediately and require the user to establish a confidential, unique password. Passwords will expire every 90 days. Password configuration requirements for changing and initial or expired password are as follows:
- Passwords must be eight (8) characters in length. No more and no less.
- Passwords must contain a combination of number and alpha characters.
- Passwords must contain one of these three special characters (@, #, $). No other special characters will be accepted.
- Passwords are only good for 90 days, at which time the user must reset it.
- Passwords cannot be changed by the user more than once per day.
- After three incorrect login attempts, the ID will be revoked. Please disconnect and re-try prior to the third attempt.
- The ID history retains the last 12 passwords the user has used. These cannot be reused.
- Must not be stored in scripts, files, or applications unless compensating controls are in place
Note: Trading Partner IDs will automatically suspend after 365 days of inactivity.
There are two options available to request a CEDI password reset:
- E-mail the CEDI Help Desk at ngs.cedihelpdesk@wellpoint.com (This option is recommended and will provide a faster response)
- Contact the CEDI Help Desk at 1-866-311-9184 and select option 3.
Logging into CEDI
CEDI Login IDs and Passwords are case sensitive. Login IDs start with an uppercase (i.e. A08 and not a08). After three incorrect login attempts, the Login ID will be revoked. Please disconnect and re-try prior to the third attempt to avoid having your ID revoked.
To request a Login ID reset for a revoked ID:
- E-mail the CEDI Help Desk at ngs.cedihelpdesk@wellpoint.com (This option is recommended and will provide a faster response)
- Contact the CEDI Help Desk at 1-866-311-9184 and select option 3.
Post
Date 07/07/08
|
