Common Electronic Data Interchange Help Desk Closed for Training

The CEDI Help Desk will be closed every Thursday beginning January 6, 2011 between 3:00-4:00 p.m. eastern time (ET) for staff meetings and training. The CEDI Help Desk will still be open from 9:00 a.m. to 3:00 p.m. ET and will reopen at 4:00 p.m. through 7:00 p.m. ET to answer phone inquiries. The CEDI Help Desk will be open for normal business hours on Monday, Tuesday, Wednesday, and Friday 9:00 a.m. through 7:00 p.m. ET.

The CEDI Gateway will remain open for Trading Partners to exchange electronic transactions.

If you have any questions, please contact the CEDI Help Desk at ngs.cedihelpdesk@wellpoint.com or at 866-311-9184.

Post Date 01/04/11

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