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Network Service Vendor Requirement Reminder

Please stop and read the following:

If you are currently accessing the National Government Services Common Electronic Data Interchange (CEDI) Gateway via one of the approved Network Service Vendors (NSVs), please ignore this message.

If you are not using an NSV to connect to the CEDI Gateway, please read this important message that will impact your ability to submit your electronic transactions.

Beginning May 1, 2011, the direct dial-up connections and protocols to the CEDI Gateway will no longer be supported.


In response to concerns with the security of existing direct dial-up and Point-to-Point Protocol (PPP) File Transfer Protocol (FTP) service, National Government Services is eliminating the direct dial-up options and is requiring the use of a NSV for access to the CEDI Gateway.

NSVs provide a variety of connectivity options including internet, Secure FTP, and dial-up service should a trading partner wish to continue with the dial-up option. In addition to the added security, NSVs offer faster and more reliable connections than the direct dial-up methods. This connectivity solution aligns our Trading Partner community with CMS direction for connectivity to the Durable Medical Equipment Medicare Administrative Contractors (DME MACs) for online Claim Status Inquiry (CSI) access and to submit 270/271 eligibility transaction to the CMS Data Center.

Suppliers who are using a NSV listed below to connect to the DME MACs Claim Status Inquiry (referred to as CSI, VPIQ, and/or PINQ), should contact their NSV for instructions on how to setup the additional access to CEDI.

PC-ACE Pro32 Software Users: CEDI will continue to support PC-ACE Pro32; however, suppliers who are using the software must also transition to an NSV for connectivity to continue exchanging electronic transactions with CEDI.

Trading Partners and suppliers are encouraged to contact the NSVs directly for additional pricing structures not listed on the NSVs website that will better fit the needs of the Trading Partner/supplier.

We encourage you to begin your research with our NSVs as quickly as possible to ensure your transition is completed with no disruption of service. The National Government Services approved NSVs are listed below and can also be found on the CEDI Web site www.NGSCEDI.com under Telecommunications.

ClaimShuttle
Web Site: www.claimshuttle.comExternal link
Phone: 602-439-2525
E-mail: info@claimshuttle.com
McKesson CareBridge
Web Site: www.carebridge.netExternal link
Phone: 888-663-6250
Cortex EDI, Inc.
Web Site: www.CortexEDI.com External link
Customer Service: 800-485-5977
MedXpress
Web Site: http://www.medxpressclaims.com/External link
Phone: 877-624-3250
ECC Technologies
Web Site: http://www.ecctec.com/External link
Phone: 585-377-1850
Nebo Systems, Inc.
Web Site: http://www.nebo.com/External link
Phone: 630-916-8818
IVANS
Web Site: http://www.ivans.com/External link
Phone: 800-548-2690
VisionShare
Web Site: http://www.visionshareinc.com/External link
Phone: 888-895-2649/612-460-4327

Please contact the National Government Services CEDI Help Desk at ngs.cedihelpdesk@wellpoint.com or 866-311-9184 if you have any additional questions regarding this initiative.

 

Post Date 03/01/11

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