CEDI Observance of Memorial Day

In observance of Memorial Day, National Government Services offices, including the CEDI Help Desk, will be closed on Friday, May 23, 2025 and Monday, May 26, 2025.

The CEDI Help Desk will reopen on Tuesday, May 27, 2025 at 9:00 am ET for normal business hours.

The CEDI Gateway and CEDI Claims Portal will be available to exchange transactions on Friday, May 23, 2025 and Monday, May 26, 2025; however, the DME MAC Jurisdictions will NOT run cycles on Monday, May 26, 2025.

All claims received after 5:00 pm ET on Friday, May 23, 2025 through 5:00 pm ET on Tuesday, May 27, 2025 will be delivered to the DME MAC Jurisdictions on Tuesday, May 27, 2025 with a receipt date of Tuesday, May 27, 2025.

Electronic Remittance Advices produced on Friday, May 23, 2025 will be delivered to the Trading Partner's CEDI mailbox by Monday, May 26, 2025. The next available Electronic Remittance Advices will be delivered to the Trading Partner’s CEDI mailbox by Wednesday, May 28, 2025.

Please contact the CEDI Help Desk regarding any questions at ngs.cedihelpdesk@anthem.com or at 866-311-9184.

Post Date: 05/21/2025